This program looks at diversity in the context of serving the internal and external customers and helps you set up your own diversity policies and procedures. Five topic areas are included: Customer service, Materials and programs, Communication, The workplace, and Training. 3 Stars ~ "Drawing on commentary from library directors, staff and trainers, this program counsels viewers in redefining customer service, evaluating materials selection, assessing...

"The guide to getting hired, being promoted, and thriving professionally for the 40 million people of color in the workplace. Companies say they understand that a diverse workforce is good for business, but they just don't have enough candidates to diversify their ranks. Let Them See Youis the straight-talking, practical guide for entry- to mid-level professionals who know they have what it takes to succeed in the workplace and contribute meaningfully...

Almost all of us have been on the receiving end of prejudice, whether for our age, race, skin color, religion, weight or some other superficial reason. Being subtly ignored, disrespected or treated as a stereotype is hurtful and sometimes shocking, particularly when it comes from someone at work. In their book Overcome Prejudice at Work, Drs. Ranna Parekh and Carl C. Bell, explain how to cope with these insults and respond constructively. The book...

Economist and award-winning author Sylvia Ann Hewlett blends vivid stories with powerful new data in assessing the impact of the #MeToo movement in corporate America and provides concrete action to help executives and companies create more inclusive and safe work environments for women, people of color, and LGBTQ employees.

The experts at FranklinCovey provide more than thirty unique tools to teach leaders how to overcome unconscious bias in the workplace to unlock the potential of every person they encounter.

Tells the interconnected stories of a group of racially diverse New Yorkers who rub elbows at Raskin's, a venerable Brooklyn diner and New York City institution whose Jewish owner has just revealed his plans to sell the place off to make way for condominiums and newer, more "gentrified" establishments. Told over the course of a single workday, the story challenges conventional assumptions about class and racial identity. If you think you know everyday...

"An inspiring guide from Dolly Chugh, an award-winning social psychologist at the New York University Stern School of Business, on how to confront difficult issues including sexism, racism, inequality, and injustice so that you can make the world (and yourself) better. Many of us believe in equality, diversity, and inclusion. But how do we stand up for those values in our turbulent world? The Person You Mean to Be is the smart, "semi-bold" person’s...

"A deeply personal call to action for women of color to find power from within and join together in community, advocating for a new corporate environment where we all belong-and are accepted-on our own terms"--

"As today's business world becomes ever-more global and virtual, executives and managers are expected to work harmoniously together with counterparts from a broad array dramatically different cultures and backgrounds, often without leaving their desks. But when you throw people together who come from starkly different backgrounds and cultures- from Americans who precede anything negative with three nice comments to French, Dutch, Israelis and Germans...

A generations expert and author of When Generations Collide and The M-Factor teams up with his seventeen-year-old son to introduce the next influential demographic group to join the workforce--Generation Z--in this essential study, the first on the subject.They were born between 1995 and 2012. At 72.8 million strong, Gen Z is about to make its presence known in the workplace in a major way--and employers need to understand the differences that set...