Between school and Al-Anon meetings, Jenna helps Mrs. Gladstone cope with escalating problems that result from the merger of Gladstone Shoes with Shoe Warehouse Corporation, while managing a new employee with a shoplifting record.

Josh is a gamer. After his parents' divorce and his move from Chicago to a small town where he doesn't know anybody, he copes by staying up way too late playing Killswitch online. Then he discovers a "mod" version of the game that is an exact reproduction of his new town. Strange things start to happen in the game, and they are somehow connected with events in the real world